Yellow Creek Rental and Supply
Frequently Asked Questions
Everything you need to know
FAQs
Answers You Need
What are your hours?
Our hours of operation are as follows:
We are currently closed for the season and will re-open in May of 2024
Do I need to bring my own life jacket?
No. We provide life jackets and whistles with each and every one of our rentals. Our life jacket sizes range from infant to XL. If you prefer to provide your own, you may, but it must be US Coast Guard approved. Children under the age of 12 years old must wear a life jacket at all times on all of our rentals.
How do I book a pontoon boat rental?
It's easy! Pontoon boats need to be booked online. Our season runs from Memorial Day Weekend- Labor Day weekend. We will stay open in September depending on water levels of the lake. Our pontoon boats are very popular, we highly recommend reserving them early. Please see the link at the top of our home page, or on the rentals page to make your reservation. Payment is not required to make a reservation, you will pay for your rental on the day you arrive. We accept cash, and credit/debit cards.
Cancellations are easy also, just call us if you have a change of plans we will cancel the booking without any charge.
Is there a weight limit on the non-motorized equipment?
Yes, there is weight limit on our non-motorized equipment. Kayaks have a weight limit of 275 lbs. The stand up paddleboards have a weight limit of 230 lbs.
What is your policy for damaged products?
We pride ourselves on providing our customers with clean and well-maintained equipment. We understand accidents happen, we simply ask you please treat our equipment with respect (as it were your own). *You may receive a fee if any of our equipment is lost or returned with extensive damage.
Do you allow pets on your rentals?
Yes! A max of 2 well-behaved pets are allowed on all of our rentals with the exception of stand-up paddleboards. There is a $15.00 non-refundable pet fee for pets on our pontoon boats.
We love pets and you may see our beloved Golden Retriever Brooklyn with us at the boat rental from time to time.
What are the requirements to rent a pontoon?
To rent a pontoon you must be 21 years of age with a valid ID. You do not need a boating license, we teach you everything you need to know about how to operate the boat. The driver must show their ID the day of the rental and we have rental waivers for signature upon arrival to pick up your pontoon. Detail about the check-in process is given with your reservation.
How old do you have to be to rent non-motorized equipment?
There is no age limit for non-motorized equipment. We just ask that a responsible person sign the rental waiver if the person is under 16 years old. All of our non-motorized equipment is made for beginners and customers find it easy to use. Young children should be with an adult or supervised by a responsible person on the water.